Privacy Policy (GDPR)
We take the protection of your personal data very seriously. The City Center Hotel strictly adheres to the General Data Protection Regulation (GDPR) and applicable Belgian legislation. Your information is processed transparently, securely, and solely for the purpose of managing your reservation.
Data Collected
The data we collect comes directly from you, via our contact or online booking form. This includes: first and last name, email address, telephone number, dates of stay, and any specific requests. No sensitive data is collected without explicit consent.
Purposes of processing
This data is used exclusively for:
- Confirming and managing your reservation
- Contacting you by email or telephone
- Improving our customer service
No data is sold, rented, or transferred to third parties.
Cookies
Our site only uses technical cookies essential for its proper functioning (e.g., session, form). We do not use any advertising or tracking cookies. You can disable cookies via your browser settings, but this may limit certain features.
Your Rights
In accordance with the GDPR, you have the following rights:
- Right to access your data
- Right to rectification
- Right to erasure (“right to be forgotten”)
- Right to restriction of processing
- Right to object
- Right to data portability
To exercise these rights, send us an email to: info@hotelcitycenter.be
Security and backups
We protect your data against unauthorized access, loss or alteration. Regular backups are performed on digital and physical media, including against ransomware attacks.
Complaint
In the event of a dispute concerning the processing of your data, you can contact the Belgian Data Protection Authority: www.privacycommission.be or by email at commission@privacycommission.be.
Reproduction Prohibited
Any reproduction, in whole or in part, of the content of this site is strictly prohibited without the prior written authorization of the City Center Hotel.
© Hotel City Center – Rue du Progrès 7, 1210 Brussels, Belgium –
2025
